The person who shared these files set a password on the link, so the page shows nothing until you type it.

Open the link

1. Open the link. Instead of the files you see a padlock and Please, enter the password to reveal the contents of this shared link.
2. Type the password in the box and press Enter, or click the arrow button.
3. If the password is wrong, Incorrect password appears in red under the box. Try again, or ask the person who shared the link.

On a phone the box and the arrow button are stacked in the middle of the screen.

After the password

4. The files open, as described in Open a shared link. A link with a password often carries other settings too. On this one the pictures carry a starchive watermark and there are no download buttons: the person shared them to be looked at.

Good to know

• Starchive never sends you the password; the person who shared the link does, often separately from the link itself.
• Behind the password, a link works like any other: see Open a shared link and Download from a shared link.

Questions

Where do I get the password?

From the person who sent you the link. Starchive does not send it.

I typed the password and it says Incorrect password.

Type it again carefully. If it still fails, ask the person who shared the link.

Do I have to type it every time?

On this page's run, reloading the page in the same browser window opened the files without asking again.